ORDERING INFORMATION
EyeKon Customer Service Department is open from 8:00 a.m. to 5:00 p.m. Eastern Standard Time (EST), Monday through Friday. Please place lens orders by model number, diopter power and purchase order number. All prices are F.O.B. Clearwater, Florida.
RETURN OF GOODS AND RESTERILIZATION POLICY
Unopened lenses will be exchanged for comparable dollar value provided they have not exceeded their expiration date. The returned lenses must be in its original, unopened, and undamaged packaging to be eligible for replacement or credit. A processing fee may be assessed for the unopened lenses. Prior to returning the lenses, the customer must obtain a RETURN AUTHORIZATION NUMBER from the Customer Service Department and provide EyeKon with the serial number, power, and reason for return. DO NOT ATTEMPT TO RESTERILIZE LENSES AND/OR PRODUCT!
A-CONSTANTS
“A” – Constants shown are estimates. Values may be used as guidelines in the calculation of implant power. EyeKon recommends surgeons to develop their own values based on experience, technique, measuring equipment and desired postoperative results.
CAUTION: FEDERAL LAW RESTRICTS THIS DEVICE TO SALE BY OR ON THE ORDER OF A PHYSICIAN
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Customer Service Department 727-793-0170 Email: customerService@eyekonmedical.com Our Personnel are skilled professionals who can assist you with any question you may have. |
Distributor Request FormIf you are interested in becoming a distributor of eyekon, please fill out our online Distributor Request Form to the right. A Representative will contact you following its receipt. You may call 727-793-0170 (USA) to speak to an Eyekon Customer Service Representative. Current Distributors If you are currently a distributor and have any questions regarding your account, please call the Customer Service Department at 727-793-0170 and talk to one of our Customer Service Representatives. Representantes de servicio al cliente hablan espanol |
